FAQ
Frequently Asked Questions
PUBLIC TICKET OFFICE
Is the ticket nominative?
The ticket is a bearer ticket and is not nominative.
How many tickets can I buy?
A maximum of 10 tickets can be purchased per account, including any promotions.
How can ACI members purchase tickets at special rates?
ACI members benefit from special rates for a limited number of seats in specific stands. The terms for purchasing these tickets will be published at a later date on www.aci.it. The number of tickets purchased in this way contributes to the total number of tickets that can be purchased for each account.
http://www.aci.it/
Is it possible to request an invoice for tickets purchased directly on the official website run by ACI Sport?
Tickets purchased on the channels dedicated to private customers are considered as fees subject to the special VAT regime pursuant to art. 74 paragraph 6 of Presidential Decree no. 633/1972 and therefore it is not possible to issue the relative invoice. Instead, it will be possible to issue an invoice for companies and professionals requesting the purchase of tickets through the online platform dedicated to them (B2B).
Are group tickets available?
Tickets for private groups are not available. For companies and professional operators it is possible to forward specific requests to the e-mail [email protected], bearing in mind, however, that orders for quantities of less than 10 tickets will not be taken into consideration. Qualified professional operators have at their disposal a special software platform through which each operator can proceed independently with the order proposal.
Will additional tickets be on sale in addition to those currently available?
In addition to the tickets available in the early stages of sales, additional quantities of tickets will gradually be put on sale until the capacity of the Autodromo is exhausted.
Sono previste riduzioni per bambini o anziani?
There are reductions for children up to 11 years of age accompanied by an adult; access control personnel may ask accompanying persons for proof of age. There are no reductions for senior citizens.
Is the purchase of a ticket for children under 11 years of age conditional on a full ticket?
The purchase of a child’s ticket for children up to the age of 11 is conditional on the purchase of a full-fare ticket by an adult in the same order; each adult may purchase a maximum of 1 reduced child’s ticket; children may only be admitted if accompanied by an adult.
Where can I buy passes to enter the paddock?
Passes granting access to the paddock are not on sale to the public.
Can I enter the circuit with animals?
Animals of any size are not allowed inside the circuit during the event, except for registered assistance dogs.
Is it possible to buy tickets with additional services (e.g. ticket + guided tour) or multi-day passes?
Admission can be purchased on a single day or as a three-day pass (Friday, Saturday and Sunday). There are no tickets with additional services.
Can I leave and re-enter the circuit on the same day?
A limited number of entries and exits are permitted during the event. You must show your ticket at the access control desk each time.
Which zones can I access with the purchased ticket?
With the purchased ticket, you can access the assigned seat on the grandstand and/or area indicated on the ticket as well as the areas open to the public (the fan zone, for example). More information on the areas open to the public will be available near the event on the Autodromo website www.autodromoimola.it.
Are Parking Tickets available for purchase and/or advance booking?
All information regarding road conditions, map and online parking booking will be available close to the event on visitareimola.it
Are Special Trains available for the event?
You can find all the information about special trains on www.trenitalia.com.
Is hearing protection equipment required during the event?
Spectators may be exposed to loud noises during the Event. We therefore advise all spectators, especially children, to wear hearing protection devices.
What items are not allowed to be brought into the event venue? [PROHIBITED OBJECTS]
The public must in any case comply with any further and/or different provisions issued by the competent Authorities and available, in proximity of the event, on the Autodromo website on the page of the event www.autodromoimola.it/en/formula-1/
For further details please refer to the Terms and Conditions of sale of admission tickets available at the following link
What are the official ticket sales channels?
The official sales channels for private customers are as follows:
website Official ticket office ACI Sportimolagpf1.ticketone.it
Partner TicketOne website www.ticketone.it
TicketOne call centre 892.101 (chargeable number, conditions and costs on the website www.ticketone.it/892101)
Physical network of operators affiliated with TicketOne
Physical network of Automobile Clubs participating in the initiative
Authorised retailers, including the website www.formula1.com. ACI Sport shall not be liable for any commissions and additional costs applied by such retailers.
ACCREDITATION FOR DIFFERENTLY-ABLED PERSONS
Can people with disabilities access the event free of charge?
Disabled spectators with a disability rating of at least 75% will be able to register on the online portal dedicated to them imolagpf1.ticketone.it under the section ‘disabled accreditation’ from 2025. On the same portal, they will subsequently be able to request free accreditation for access to the event in specially dedicated sectors, within the limits of available seats. At the same time as their accreditation, spectators with disabilities will be able to request an admission ticket for one accompanying person only. Walking disabled persons will also be able to access seats in the stands (among those specifically identified), at reduced prices, both for themselves and their accompanying person.
TICKETING B2B COMPANIES
Is it possible to purchase tickets for companies and professionals with invoice issue?
The ticket office for the pre-sale of tickets to business customers (B2B), agencies, companies and retailers, will be managed directly by ACI Sport, through a special software platform provided by the technology partner TicketOne.it.
Sarà possibile ordinare i biglietti esclusivamente tramite la predetta piattaforma, attraverso la quale sarà possibile inserire in autonomia gli ordini di acquisto con un quantitativo minimo di 10 biglietti per ordine.
For further information please write to the following e-mail address [email protected]
HOSPITALITY
Is it possible to purchase Hospitality Packages?
It will be possible to purchase different types of Hospitality packages. For further information please write to the following e-mail address [email protected]
The team dedicated to hospitality management at the Autodromo will examine the request and contact those interested.
TOURIST INFO / HOTEL BOOKING
Who can I ask for tourist information or hotel bookings?
You can contact the IAT Informazione Accoglienza Turistica IF – Imola Faenza Tourism Company at the Imola Autodromo
phone. +39 0542 25413 [email protected] For tourist information about the city contact the Tourism Office of the Municipality of Imola
phone. +39 0542 602207
e-mail: [email protected]
web: visitareimola.it
